Community Centre

Welcome to Airbnb’s host community

A forum for hosts around the world to ask for advice, share tips and grow your business all in one place.

Conversations

Toby Optimise your listing forum
@EdenStayz•United Kingdom

Im Toby from Accra, Ghana

I’m definitely looking to improve my listing and get more insights from experienced hosts.

Right now, my biggest concern is maximizing bookings and making my listing stand out while ensuring guests have a seamless experience.

Feel free to tell me what I can do to improve my listing

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Genichiro
@Genichiro0•Hashimoto, Japan

Nice to meet you.

It might be best not to post your Wi-Fi password or a screenshot of Netflix.

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Susan
@Susan6573•United Kingdom

Hi Toby

It looks lovely, but it looks staged and Ai'd. Sorry if I'm wrong. Couple of things, why don't people take photos with the curtains open, flooded with light and turn the TV off.

You're described as 3 bed, 3.5 bath, but your blurb says: 2 bed, 2.5 bath, and you repeat yourself. Keep it shorter, I was bored about half-way and gave up reading.

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Airbnb Airbnb updates
Official account

Our online host community just got bigger. Starting today, the Community Center and Host Clubs share a home.* Now you can ask questions, get advice from fellow hosts, gain local insights, and find ways to grow your business in one place. 

For a quick tour of what’s new, go to the menu next to your profile photo and tap “Take a look around.” Then you can explore one or more of these areas.

  • Community Forum: This public forum is open to everyone, led by Airbnb.

  • Private Forums: These are members-only groups dedicated to specific types of hosts, led by Airbnb. You’ll be added to any group that applies to you.

  • Host Clubs: These are members-only groups for hosts in the same city or region, led by volunteer Community Leaders. You’ll be invited to join your local Host Club where available.

  • Airbnb updates: The latest Airbnb news, product updates, and policy changes.

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Dom
@MrNiceGuy•Hoboken, NJ

I don't see services and experiences hosts yet? When they land, how will we see them? Additional community forum tabs? I'm trying to introduce locals to our host club. Thanks! Dom. - NJ Homes Host Club

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Bhumika
Community Café forum
@Bhumika•Toronto, Canada

Hi everyone,

Ever wish you had a space to talk through the unique situations that come up while hosting? That's exactly what the Host Circle is for. 

👉Go to the Community Forum side bar, click on “Host Circle” and hit “Join” button to get access. Without hitting “Join”, you won't be able to see or participate in the conversations (or you can also click here to view Host Circle.) 

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Dom
@MrNiceGuy•Hoboken, NJ

I'm in! 🙌🏼🫡❤️

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Laëtitia
@LétiziaS2025•Carcassonne, France

We really encourage hosts to join the Host Circle and participate in it. We learn a lot together.

Looking forward to chatting with you 😉

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Julio Deliver great hospitality forum
@juliocramirez•Mexico City, Mexico

There are guests who have booked with me and, for some reason beyond my control, don't arrive or don't check in to the accommodation. The problem is that they leave reviews with malice and frustration. I think that if they don't use the accommodation, they shouldn't leave reviews, because they harm the Hosts.

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Juan Barros
@Juanbarros•Medellín, Colombia

Hi . In that case, you can ask Airbnb, through Support, to remove that review for not complying with the rules, providing justification.

Best,

Juan

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Bertrand New to hosting forum
@Bertrand51100•France

Hi,

I manage a property in Reims and am currently looking for a trusted person who could provide housekeeping services.

Who could help me with this search?

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Daniëlle Optimise your listing forum
@Danielle402•Netherlands

Good evening,

I have just received a warning from Airbnb because I received a 3-star review from a guest. And that I may have stated untruths in my listing.

I would like to clear this up immediately;

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Natascha Und Christian
@Natascha_M•Biberwier, Austria

I also got that with a 4-star rating – "See what you can improve" – even though 4 stars means "very good." It's all automated.

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Joëlle
@Joelle•Cannes, France

Hi @Danielle402.

I agree with @Emilie1, and please note that Hosts who receive a 4* review, supposedly "very good", get exactly the same automated email. It's also very discouraging!

If there was ever any doubt, the only rating acceptable to Airbnb is 5*. Any rating below this results in this warning.

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Murielle Grow your hosting business forum
@Emceee•France

Airbnb fees

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Murielle Grow your hosting business forum
@Emceee•France

Airbnb fees

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Rhona New to hosting forum
@Rhona41•United Kingdom

Hi, I run 2 Airbnb's in Angus, Scotland. I'm looking for support to help with some cleans that I cant do myself. Can anyone recommend local cleaners or perhaps co host where we can support each other with cleans? Thanks, Rhona

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